Grassroots Commitment

Connecting Community & Kin to other Support Services

Resources/Helplines

Domestic & Family Violence Helplines

To find support services in your area, go to the Queensland Governments Community Support page HERE

This website has a ‘Quick Exit’ button in the bottom right hand corner of your screen. This button will close our website and open the Bureau of Meteorology website.  This might be helpful if you are worried that you are being monitored and you are concerned that someone is about to find you looking at this site.

However, the quick exit button will not delete your browser history which means that if the person checks your browser history they will be able to see that you have visited this website.  To discuss your online safety call DVConnect 1800 811 811 (24 hour telephone advice line) or 1800 RESPECT 1800 737 732 (24 hour telephone counselling lines)

1800 RESPECT
Support Line
1800 737 732

24 hours a day, 7 days a week

1800 RESPECT is a national service providing confidential information, counselling and support to people impacted by sexual assault, domestic or family violence and abuse.
https://www.1800respect.org.au/

DV CONNECT
Women’s Helpline
1800 811 811

24 hours a day, 7 days a week.

DV Connect Womensline is a statewide telephone service offering free professional and non-judgemental telephone support to women who are experiencing domestic or family violence.
https://www.dvconnect.org/womensline/

DV CONNECT
Sexual Assault Hotline
1800 010 120

7.30am – 11.30pm, 7 days a week

The Sexual Assault Hotline provides telephone support to anyone who has been sexually assaulted or abused, and for anyone who is concerned or suspects that someone they know or are related to is experiencing sexual assault or abuse.
https://www.dvconnect.org/sexual-assault-helpline/

Police
Emergency
000

24 hours a day, 7 days a week

If you are in immediate danger, call 000. You can also call the police on 131 444 to report a crime after it’s happened. Queensland Police, Aust Federal Police Family Law Kit

Suicide Call Back Service
1300 364 277
07 3423 6900

24 hour counselling

For people 15 years and over who are suicidal or affected by suicide.

www.suicidecallbackservice.org.au

Gay & Lesbian Welfare Association
1800 184 527

3pm to midnight 7 daysLGBTQI

Diverse Voices works alongside QLife who provides Australia-wide anonymous, LGBTQI peer support and referral for people wanting to talk about a range of issues.
https://www.diversevoices.org.au/

DV CONNECT
Men’s Line
1800 600 636

9am – 12 Midnight, & days a week

DV Connect Mensline is a state-wide telephone service offering free confidential counselling, referral and support to men affected by domestic or family violence.
https://www.dvconnect.org/mensline/

Kid’s Helpline
Supporting 5-24 yrs
1800 551 800

24 hours a day, 7 days a week

Kids Helpline is a National, free, private and confidential phone and online counselling service available to all Australian young people aged 5 – 24 years.
https://kidshelpline.com.au/

Life Line
Crisis Help Line
13 11 14

24 hours a day, 7 days a week

Lifeline provides telephone counselling to all Australians’ who are experiencing a personal crisis providing telephone advice and support including access to crisis support and suicide prevention services.
https://www.lifeline.org.au/

Relationships Australia
Counselling Service
1300 364 277

Mon-Fri 8am-8pm. Sat 10am-4pm

Counselling for all families
https://www.raq.org.au/

Victims Counselling and Support Services
1300 139 703

24 hours a day

Operated by Relationships Australia. If you live in Qld and have been impacted by crime, call to make an appointment with a counsellor or get more information.
http://www.vcss.org.au

Beyond Blue
Support Service
1300 224 636

24 hours counselling service

To chat online, go to:

https://www.beyondblue.org.au/

AFLSSQ CLIENT SERVICES MANUAL 2018 – 2020

The AFLSSQ Client Services Manual 2018 – 2020 provides an introductory guide for new and existing staff. It brings together information about AFLSSQ principles, policies and procedures to support staff in the delivery of client services to Aboriginal and Torres Strait Islander people and families in Southern Queensland, who have been affected by domestic and family violence.

The Manual is presented in 11 parts. Parts 1 – 7 provide information on our organisation, our communities, our engagement, our client services, our case practice and our standards. Parts 8 – 11 provide information on the broader sector in which we operate, and includes information on relevant resources, helplines and legislation.